Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Barbara B.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Minimal waiting time

  • Mary A.06-04-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Erol E.06-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Had to bring in my car and Manny got it done same day! Quick and effiecient.

  • Elias M.06-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Can't complain. Your guys always do a good job.

  • Eduardo T.06-03-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Cesar S.06-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I never know what is the real difference between the 3 levels of service the car can get. Basic, Advanced and Premium, more clarity would be grest

  • Dominique R.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great Cars - Great Service

  • Metta N.06-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I was never told my car was ready for pick up. There was no findings but the issue persists. There was not a breakdown included in the quote for the Bumperdillo.

  • Anthony H.06-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Attempted to charge my $1000 for an oil change

  • Nestor M.06-01-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Excellent service