Excellent service!!

Our sales rep Donavan went above and beyond to help us. A+

The salesperson (Tony Roberts) provided us the best experience we have ever had buying a car. Very pleasant, no pressure but quite clear about what was possible in negotiations. I just referred a colleague of mine to him. Will do it again.

Christie was great dealer, she's professional, fast and kind.

I wish I could give them 10 star rating. Especially David Bocanegra at the sale team … He has been very professional and helpful and he has been treating me and father like part of the Volkswagen team. I bought a car 1 year ago with him, and couple of weeks ago I traded and got a new one. Usually the process at other dealerships takes forever, but within 30 minutes I hade the Keyes in my hand and ready to go. Water and coffee was provided from him and made us feel like we were home. I’ll be coming back and doing Bussines with you guys every time that I’m gonna need a car and I’ll definitely recommend everyone I know. If you ever are in a need for a car, don’t hesitate and call Momentum Volkswagen and speak with David Bocanegra. Highly recommended!

Atef was very helpful

Allyssa and team at momentum took great care of us

My salesperson was great. Very attentive and thorough.

Everyone was very friendly and helpful. The process was easy and simple. Everything was very informative and I loved the overall experience.

Joshua - my customer service rep was the best! Quick and efficient service with great follow up!

First time buyer of a VW. Great experience..

I was amazed by the very great service provided by Supervisor Atef Beshai. He was professional, kind, and to the point.

Jesus Teran was very good at understanding my needs and suggesting a good solution.

Our experience was very nice! everyone was very kind, respectful and very helpful.

This was my second VW and first lease renewal. I was dreading renewing my lease because I had heard horror stories from other places. My experience far exceeded my expectations! First, bless Ashone Johnson. He made everything so easy! He was easy to talk to, listened to my concerns, and was completely transparent regarding the entire process. I couldn't meet him the same day, so he came in on his day off to show me the car we had talked about. Ashone had everything ready for me, so the only thing I had to do was sign the paperwork and go about my merry way. I was in and out in less than an hour. Ashone and Adrian, thank you so much for guiding me and making this process painless. I will be a long-time VW customer based on my experience.

Very professional and friendly

Communication was at best. The rep was pretty helpful on working with me to make accommodations for the additional service needed on my Golf R. Highly recommend

Everything was on time and well done

We went to this location to sell our used Honda CRV and Diana Hernández was super helpful and effective in getting us a good price from the beginning. We did not want to spend valuable time with back and forth negotiations at multiple dealers. Thanks to Diana we were able to sell at a great price without the hassle.

Quick and friendly service!

The best car buying experience I’ve ever had. They are all really chill and friendly. They also have great coffee.

I was not happy about having a wait for a loaner car when I was without my recently purchased vehicle for 3 weeks for an issue that was emergent. The manager and service rep made up for this and made sure that I got to work safely being as though my work was outside of the radius for the shuttle. I was unhappy about the turn around time for parts, but again the friendliness, knowledge, and attention given certainly made up.

Sales person have great customer service. He kept me updated throughout the process. Knowledgeable and respectful toward me and my family.

I have purchased 2 cars with Momentum VW and really appreciate the way they treat their customers. A+.

Excellent customer service, painless and comfortable experience. Our salesman Ashone went out of his way to assist us.

After dealing with a bad dealer service department I was skeptical about going to another but Joshua, our service advisor put us at ease . He not only reassured us what our vehicle needed and why but also laid out the prices Al la carte upfront so we wouldn’t have any surprises. Only downside was not having a rental car yet we were aware of a nearby shuttle service bc they warned our truck would be there 2 days but Now our truck is driving better

Kindness, professionalism and good treatment. Recommended 💯 %

Awesome!! Very smooth process from start to finish 😁👍🏻

Good service and advisor is very helpful

It was quick deal. Thank you Anthony. What you did is wonderful.

If you want to know about customer experience call me

Tony was very professional, knowledgeable, friendly, and efficient. I had an all around great experience with my car purchase from start to finish.

I bought the check point and I received an email about what is critical to fix in my car and what I need put attention, nobody explain me why is important to fix those items in special when the prices are not cheap, you need take time to explain your customer what the car needs and why

Always receive outstanding service at VW

Tony was a blessing to work with. His way of helping and getting me to the right price and understanding how we can get there was great. I’d wouldn’t want any other person helping me. Made it all extremely easy and painless. Cant wait to get another car from y’all.

I had an excellent experience. David was very helpful and intentional with assisting me to picking the right vehicle. I appreciate his professionalism and making myself and my family feel comfortable and welcomed. Thank you David!

Tony was a great help and very nice!

The gentleman that helped me was kind, informative and efficient

Great service all the way.

Everyone was very friendly and super helpful. They were willing to work with me to make a deal on the car I wanted.

Everything is handled with ease. I truly feel like everything is thought of to make the customer happy. The Lyft rides was a pleasant surprise that I appreciated.

They got everything I needed done in a timely manner and were communicative and helpful.

Christie made my experience 10/10!! She is super knowledgeable and if it weren’t for her, i wouldn’t have a car! Didn’t even come into VW planning to get a car that day!

Love my experience at Momentum VW every time. Doesn’t feel like other dealerships, all the employees are nice and not “salesy”.

I got to work with Nicolas Cedillo who was great and accomplished all with me as a customer.

Our experience was great 👍🏿

Our buying experience was awesome. Its been a year, but, we are still happy with the choice. Our VW Cross Sport is a great car. Our salesman Tony was awesome as well. Finance worked with us to get a good deal.

Excellent product knowledge by sales staff in particular David and Javier. I went to test drive thinking that I would just be checking the box on Volkswagen. Pleasantly surprised and impressed with the Atlas. Great value!

Everything moved seamlessly through your process. From having my car towed in, to getting the estimate, the repair and then the pick-up. Thank you!

I was greeted with a smile. I had alot of questions. The sell person was very knowledgeable by explaining to me the features of the car. He helped find the exact car I was looking for. I will be returning in the future for my next vehicle at this location.

By far my favorite car-buying experience! Dimitri, our sales rep, was kind, honest, and patient. I contacted him months before I decided to purchase, and he maintained contact by sending me cars that matched my wish list. When it was time to buy, they provided an itemized list of total costs and worked with us to get the package we wanted. We received a great deal and were out the door within two hours. My husband and I were very impressed with how transparent and easy they made the buying process.

Nicholas was a great salesman! He wasn't pushy and was very patient with me as we negotiated. The deal was fantastic and I'm very happy with the car he sold me. Everyone at the dealership made the experience smooth and easy. No pressure, very knowledgeable staff, and most importantly they didn't play games.

Javier and Adam did an amazing job helping me to find the right vehicle for me. Both of them went above and beyond to make sure the deal was the best possible and that I was able to get in and out in the time frame needed. I will be recommending them to all my friends and family looking for a vehicle.

Atif was really nice and helpful in providing care for the car and care for providing the Lyft service that would enable me to go back to work.

Great customer service.

I got the inspection done - it took over two hours - everything was checked okay.

I think this is the 4th or 5th car we've leased with Ashon and Momentum VW. They make the buying and/or lease experience as pleasant as it can be. Professional, knowledgeable, and timely. His follow-up is consistent as well. It's not just about closing a deal that day and then see you in 3 or 4 years. Post sell he is available for service questions as well. I can't think of a time I've called or texted and he didn't or wouldn't respond. Does he take a day off? All the staff is courteous and friendly. No complaints at all.

Every time I come in, Atef goes above and beyond to assist me. In addition, he has a wealth of information when it’s comes to my car. Time and time again, Atef is the best case of customer service I've ever encountered. Thank you, Atef Beshai.

Went to buy a vehicle that I saw driving by. Javier was the salesman. Great customer service. Picked a car, test drove it and decided to buy it. Told Javier I’d be back needed to get my trade in together. Came back the car was ready to go and I changed my mind. I saw a newer vehicle that cost less with more features. Javier was like no problem. Let’s get the one you want. What’s even better is, I was already pre approved by my bank with a low APR. Adrian in finance got me a better deal with them. The whole experience was awesome. I would definitely go by that dealer if you’re looking for a new vehicle. They (that whole team) do such a great job taking care of the customer.

Tony Roberts what's amazing for beginning to end. I am fortunate to have had the opportunity to work with him. I would happily recommend Momentum VW and Tony!

The best customer service, straightforward deal, I highly recoman momentum VW, please ask for Alexy he is great Seles man and his manager Adam👍

Quick, pleasant, and personable service every time.

Ashone was excellent!!

Great help

Thanks Alyssa for taking care of me in the service of my '17 GTI.

The service was quick, efficient, and very pleasant. I had an enjoyable experience from the time I walked in to the time I walked out.

Dimitri was incredibly helpful and attentive and had great customer service. I would definitely recommend momentum volkswagen to my friends and family.

Atef was very helpful and efficient in my appointment process!

The receptionist was very helpful and nice.

Quality service.

Very kind salesmen, Spanish and English explaining the car and the buying process

Momentum Volkswagon staffed by professional employees.

Mr. Joseph (Service Manager) and his staff took very good care of me while my Atlas was being repaired.

I had a pleasurable experience working with the Momentum VW team regarding purchasing a new vehicle. Nick and Tony worked with me to secure the deal, and I appreciate their customer service and flexibility.

Very professional, quick and proficient

Attentive, professional customer service with solid communication; work that's done on time; a helpful video review and notes by mechanic; and a convenient shuttle service make the Momentum VW repair/service experience a worthy one.

Quality excellent and they wouldn’t say car was ready until the work was done to perfection. Impressed so far!

The service provided is excellent. The service personnel are always top notch. The waiting are is always clean, with fresh coffee.

We had a great experience at Momentum. The sales team consisting of Javier and Homer were in correspondence with us as soon as we made an online inquiry. They continued to update us via email and text of the various offerings. We have never gone through the purchasing process so quickly and efficiently at any other dealership. We give an A+ to Momentum.

Because was the best experience ever

Personnel was great to work with.

I stopped by here one Saturday to test drive a vehicle then went to a Toyota dealership to check out a RAV4 and dealt with pushy salesmen at the Toyota dealership and test drove a car there as well. The VW drove much better and I really didn’t like the guys at the Toyota place who were trying to sell me a car I wasn’t really interested in. My sales associate at Momentum, Homer Cadena, was great to work with. Very helpful, not pushy at all. After leaving the Toyota dealership I texted Homer, told him the VW i was interested in. They did not have one at Momentum, but he found one here in Texas and got it for me. So I was there a week after my original visit, test drove the VW he got for me, and we easily came to an agreement and I bought the SUV. Homer and I found a couple of cosmetic issues when were looking it over and they had it taken care of and even gave me a loaner to drive. If you’re looking to buy a VW, I totally recommend this place. Everyone I dealt with was very helpful and attentive.

Service was fast, everyone was welcoming and helpful, and the dealer ship was clean an overall pleasant experience.

Nicolas Cedillo was extremely helpful during the process providing plenty of transparency and information. Momentum also worked with me to arrive at a deal that I felt was fair and had everything ready for me when I made the drive from Austin to Houston to pickup the car. One of the quickest and easiest buying experiences I’ve ever had thank you!

Overall the best experience I've had at a dealership ever! The staff was not only accommodating but helped guide me through a huge problem and gave me piece of mind and stress free! Thank you all for what you do at Momentum VW!

Ashone was very good and fair, and allowed us to do our research, answer our questions, consider options and patiently show us different things as we changed our thought, without ever being pressing or anything less than assisting our evolving thoughts and then being imminently efficient once we made our choice.

Nice staff. Great facility. Good inventory.

Great and prompt service. I was very pleased with my experience.

Great service and absolutely no pressure. All my questions were patiently answered and all my needs met. Could not have been a better or easier experience. We worked with Javier and he was excellent.

Being customer focused, Alexi helped us find the right car.

I had a great experience at Momentum Volkswagen. Christie was wonderful to work with, and made the entire buying process simple and easy. I would definitely recommend Christie if you’re looking to buy a car!

Our salesman, Demetri was very professional and knowledgeable about the product. Instead of pushing the car down our throats, he literally took us to school demonstrating the car's features and let it sell itself. It was a very pleasant experience. He was also very respectful of our time and choices.

You guys where spot on in identifying the cause of the humming noise on my Volkswagen CC after my failed attempt to get it in with you guys and this resulted in me taking it to another vendor that set me back and totally misdiagnosed the problem. For the first time in a while, I get to enjoy my car though I still have a bit to do to "repair" the past shoddy job from the previous vendor. Zachary was phenomenal and kept me in the loop realtime with what my options were and delivery schedule. I do pray for a marginal discount on a 7year old car as a look forward to fixing what's left of my repairs next time. Overall, thanks once again. Zachary, you were topnotch. Best regards.

Joshua Germanow was very thorough with explanations about the service required for my VW Atlas Crossport (2021). I will return!

Alexi Giandique provided excellent customer service. Diana H was helpful getting us to come in w car trade. Didn’t expect to buy but great friendly service by Diana, Alexi and Adrian R in financing made it a great experience. Thank you!

My wife and I had a wonderful experience at this dealership. A huge shout out to (Adam - Sales Manager), (Dimitri - Sales Rep), as well (Adrian - Finance & Insurance Manager) These guys made buying a new car, quick - simple- fast & easy. We were at the dealership about an 1 hour & 20 minutes to purchase our brand new VW Atlas Cross Sport. These guys are very nice, profesional, knowledgable, & made us feel like we were Rock Stars. Highly recomended if you are shopping for a vehicle

Momentum Volkswagen always provides a great customer service. It’s always a pleasure to be back!

This is my first VW purchase. I've been driving a Honda Fit for the past 16 years and for lack of an equivalent small car, decided to try out a VW. I'd seen the Taos on the road and came in to Momentum to test drive one. Homer Cadena greeted me and arranged for a test drive. From the moment he presented me with the vehicle to the time I left the dealership, I knew that I was going to purchase a Taos. Homer was knowledgable and answered all my questions, but never once did I feel pressured, rushed, or cajoled into buying this car. Homer did a follow up contact, but unlike other dealerships, he didn't pester or pressure me via text messages into coming back. When I contacted him later to arrange for a second test drive and possible purchase, he provided ample information on several models that met my requirements before I showed up to the dealership. The process of taking the second test drive though to the purchase and eventual drive home of my new Taos was smooth and not stressful at all. I would wholeheartedly recommend this dealership and Homer Cadena to anyone interested in purchasing a VW.

Zachary was very courteous and kept me informed about the progress of the maintenance. Good place

As yall know from all my reviews, I will give you the details. Time at VW store 4 hours from start to finish. We started our conversation with Diana about appraising and buying my car. She was very helpful and her texts were straight to the point. She asked me if I wanted another car and referred me to Jesus. Jesus was also to the point no gimmick. We talked and he listened to my concerns and after Adam his finance manager made things work in my favor and I got a dream deal for my car. Exactly what I wanted and needed and with in my budget. I was surprised as I had been wanting the same car for that price and it didn't work out at all. I do have to say the only thing I was disappointed about was my appraisal offer was brought down 700 dollars because of fees I didn't get. I believe it was the buying out fees, I wish I knew that ahead ahead, I thought I was getting until I went to payment and realized they took those fees out. Last but not least wrapping our sales and paper work the finance aka bank man (Mike) he was funny and very helpful for someone who will take your money. We tried to work him, but he was smarter then us. We were glad he appreciated our humor and laughed at our attempts to get more discount. I mean why not? Can't hurt to ask. Thank you for a great experience even with the 700 dollar missing ( still salty about that lool)

All good except oil change took almost three hours!!

Alexi is the best, he is super helpful and will get you the best deal.

David was very attentive throughout all the process. He explained everything to detail and knew the specifics of each trim.

Atef is an excellent advisor

Everyone at this particular dealership is extremely courteous, professional, and knowledgeable.

Everything went smoothly and well. Would shop there again.

Jesus Teran was a great salesperson, providing just the right information promptly without being pushy. Mike Goodwin in finance was crisp and to the point laying out the options without any excessive hype.

Great Service

You guys do great work! Thanks!

As others have stated, Jesus was great. But honestly we love how non-aggressive the whole dealership feels. No getting ambushed when you walk in, not extremely pushy. And Jesus was very knowledgeable especially on the ID.4.

Everyone was helpful and good service

Excellent service, very friendly and knowledgeable staff

Mr. Atef took care of my car's needs quickly and very politely.

The promptness and how they let you know about your car and what they suggest needs to be done and to let you know how soon You

Me and my husband purchased a brand new Taos from Tony! He was excellent at answering all of our questions and extremely patient as we discussed the decision. The GM also stopped by to introduce himself and was extremely nice and checked on us during the process. Highly recommend them for buying a car!

Expediency in getting my automobile in and having it ready by noon.

Javier was the best!

Service was great. Everything was done quickly and effectively. I always drive 30 min away to get to This dealer rather than the closer ones.

Alexi was very professional the entire time.and did great job. He was friendly the entire process and worked with us the whole way. He answered all my parent's questions and really connected with us. He was transparent the whole way and I would recommend Alexi to anyone. When I told him what I was looking for, he got me just that and listened unlike other dealerships. 10/10 experience!

Good experience. Friendly staff.

I can't explain myself right now what I received on my Bank Account was so great and surprising, an amazingly huge amount was sent to me by trading with an expert, You so much deserve accolades on this Mrs. Alexander Melissa Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500 She did a great job, thanks to Mrs. Alexander Melissa for making that come through. Please all you have to do is to contact her and be a part of this online investment, WhatsApp:+1 (210) 628-9394 E-mail: alexandermelissa800@gmail.com

Outstanding service. I just bought a CPO Atlas with Javier and am frankly amazed at how smooth and straightforward the process was. I wish all car dealerships were so efficient and pleasant! Truly terrific service. Thank you! Will be recommending to all my friends and family to work with Momentum VW and Javier specifically.

It was the best car buying experience I've ever had. My sales person was wonderful! Very helpful, knowledgeable, and most of all patient with me.

Very helpful and friendly and made the experience fast and easy

My service advisor Alyssa was very responsive and she made sure my car was repaired correctly even though it meant taking a little extra time.

Excellent fast service

You ALWAYS under promise and OVER DELIVER!

All is perfect. I like the customer support and VW. 10 on 10 goes to Alexi.

Go to Alexi for all your car buying needs. He took good care of my family on our new car purchase. I’ve dealt with several salesmen across different VW dealerships in the Houston area. Alexi stood out to me the most as he works on behalf of your best interest and delivers on what he promises. He was genuine, responsive, and sincere in his interactions. The dealership is courteous and welcoming to their customers. If you are in the market for a VW, I would recommend to consider doing business with Momentum VW. 5/5 stars!

Not only is this a great car, but my salesman Homer was wonderful. He understood my wants and needs and helped me overcome my anxieties about getting a new car. Couldn’t have asked for a better experience with him

Javier from sales and Adrian from finance made my experience pressure free, easy to navigate, and were an absolute joy to work with.

Overall a great job - thanks team!

Great service in general but specially from Alyssa and Ariel. Thanks

Me and my Husband recently moved to Houston and after we read that Volkswagen was rated the safest SUV in 2022 we checked out Momentum. Jesus Teran was our Sales Consultant, he showed us some options and we absolutely loved that experience, with no credit score we were eligible for the Foreign Business Professional Financing, and Jesus ensured that we provided everything to be approved. The best part of all of this, in less than 24 hours of just checking options we had a brand new Volkswagen Taos. So big thank you to Momentum and Jesus!

Excellent service! Got what I wanted for the price I wanted!!

I Drive 30 miles to this dealership since they are the best.

As an active duty U.S. Marine I rarely get a chance to spend much time doing anything except working. Time is very important to me and my family and with that in mind our new car and used car purchases could not have went any better! Dimitri, our Sales Rep, was such a pleasure to work with and made our search extremely easy. Joseph, the Service Manager, also helped us look into pricing and other maintenance factors while we were searching which made us feel much more informed when searching for our used car. Even financing seemed less stressful this time with no pressure from Adrian our Finance rep. We even had a chance to meet the GM, Neil, who clearly understands what keeps customers coming back (I purchased my first Momentum VW in 2007) and has this place firing on all cylinders! All in all, this is an exceptional team. I highly recommend dealing with Momentum VW. That team will not stop until you are satisfied!

I really loved how they sent me a video clip of the work that needed done while explaining it which has helped me understand what the issue was.

Very pleased with my purchase! Ashhone and Jose are very professional and jumped through hoops to accommodate me ! These guys are top notch professionals! I will be going back for my next automobile purchase.

You've got a really smart sales rep Ms. Christie and her manager. They really did a great job because I get approved real quick knowing u don't have credit history since I just move here months ago

Very positive experience leasing my 2023 Taos. This was my 7th VW that I’ve either purchased or leased from Momentum. Great service by my salesman Ashone Johnson. Love my new vehicle.

My service representative was amazing! Will definitely be back

Atef was very helpful and went beyond by sorting out a half-day loan car, which made my day much better than sitting at the showroom waiting for three hours.

This is without a doubt the best car buying experience . Christie was professional , patient and kind. From looking at cars to financing the purchase all was great

Homer was very helpful

Nice place and people but takes 2 hours to change oil .

The whole process was smooth and sales/finance personnel was very friendly and easy to work with. All my questions were taken seriously and I never felt pushed to make a purchase or treated any less respectfully than I would expect.

The Sales Representative Tony at VW Momentum displayed warm and exemplar customer service skills! The purchase of the vehicle was such breeze even if we were coming from overseas(New Zealand).

Great service and customer care, I enjoy taking my car to get taken care of there.

So glad we were assigned to Jesus, because we had an amazing car buying experience!

The biggest thing I appreciated was the transparency in the charges. My visit was expensive but from the scheduling to the actual payment, there were no surprises.

Super fast service. In and out within 30min.

We have just relocated to the Houston area from Florida where we originally purchased our Passat. From the moment I called in to schedule my appointment to the moment I arrived I felt welcome. I was greeted immediately and got to meet Joe the Service Manager. They texted me daily with updates. I thought my dealer in Florida was great however Momentum VW made me feel like I walked into a Mercedes Benz dealer. Everyone I had an encounter with was joyful and extremely professional. This is my new Dealer Thank you Joe for making this visit so memorable.

Fast , no surprises, in and out with the new ID4 in less than 2 hours. Mr. Dimitri was extremely helpful . Thank you!

Easy scheduling. Reminders Friendly service

Sales rep Dimitri Demopulos has been truly great during this process. From start when I walked in to the knowledge of cars and sales cycle, till I left with a VW Taos. It would not have been the same without him there.

Great customer service. Car buying process was hassle-free thanks to David & Javier.i love my VW Tiguan.

I received a professional and swift service.

Great service, fast and friendly. Alyssa was the best

The salesman and the GM are the best!! Help me on everything, am very exiting with my new GTI!!

Always great service ! My Service advisor is the best !

World Cup soccer Excellent service thanks you !

Excellent service, and super great team.

VEHICLE WAS REPAIRED QUICKLY AND RECALL PERFORMED

I previously used another VW dealership in town but I will never go back there after coming to Momentum. Their staff are so nice and they explain everything so well. I first worked with Walter in the Service Department and he is so patient and knowledgeable. Definitely ask for him! Today I purchased another vehicle and my Sales guy was David. He asked about my needs in a vehicle and went through scenarios with down payments and payments and got me in a Jetta that I just love!! Mike in Finance got my deal signed and made it such and easy and understandable process. Definitely use Momentum for any of your VW needs.

Customer Service. Great assistance from Momentum Volkswagen team

I would recommend Momentum all day long! In total my family currently owns 4 Atlases. Perviously, we have owned a Tiguan, Jetta sedan & a Jetta wagon. Out of all of these purchases around the country, Tony Roberts and Momentum have had the best pricing and a no pressure approach. I have walked away from 2 previous dealerships for pushy sales and questionable financing in the last month. Momentum was the best experiance we have had in years!

Great customer service! Explained everything to me and my vehicle was fixed in a short amount of time.

everyone is nice at the front desk take initiative to help

Atef is the best consultant.

The staff at Momentum truly made the buying experience stress-free. Everyone was super professional, honest and resourceful throughout the entire process.

Momentum Volkswagen customer service is always very good in my 6 years' experience. Their staff is always very friendly and helpful. Their service is expensive but good quality. I only noticed their shuttle service was not as organized any more as before the covid.

The service tech was great.

This is my second VW that I have purchased from Momentum Upper Kirby! Customer service is the best. Ashone Johnson is very professional, knowledgeable and accommodating. The process was easy and not stressful. I will continue coming back to Momentum Upper Kirby for all my car needs.

Walter is the best service advisor! He takes care of my car, explains to me what it needs, and makes sure the correct work gets done. I wouldn't take my car anywhere else.

Look for Ashone and I promise he will take care of you! Excellent service during and after the sales.

After driving my 2012 VW Passat for over 10 years, I reached out to Ashone Johnson to request his help to find my new car. Ashone had helped me to buy my Passat so I contacted him to know if he was available last Friday to meet with me. He replied to my email right away and said yes so we made an appointment. What I didn’t know is that he had Friday off from work and he changed his plans to meet with me and helped me purchase my new car. Ashone went above and beyond good customer service. He is truly an asset to the VW team! He is professional, approachable, knowledgeable and honest. He made the purchasing process super easy and quick. I will definitely come back to Momentum VW for all of my car needs and will be more than happy to recommend you to all my friends and family!

Javier was fabulous. He was able to bring a car to us to test drive and was responsive and not pushy throughout the whole process. He made it an easy decision to go with a 2023 Tiguan. I love my new car and glad I went to Momentum VW.

Walter as always does an outstanding job!

Easy, seamless experience getting my very first car.

I have been a VW customer for over 15 years. Ashon, VW Sales Rep, has placed me in my past 3 vehicles. He's very knowledgeable and Friendly, such a class act!

Friendly service, expertise salesman in Jesus T. and staff that went all out to make you feel comfortable.😉

Homer was excellent. Well versed in the vehicle and not over the top pushy. Would definitely buy again from the dealership.

I really enjoyed working with them to get me the deal i needed.

Our experience at VW Kirby was so good that we bought my car one week and came back the next week and traded in my husband's car for another! Christie Hooker is the sweetest, most patient and accommodating salesperson we have ever encountered at a car dealership. I usually cringe at the thought of going to a car dealership, but VW Kirby completely changed my perspective.

Excellent and easy buying experience. Highly recommend Tony.

Jesus Teran has been my go-to sales professional for all 4 of my leases.

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Had a great experience at this dealership, particularly after several terrible ones at other brands. Tony was amazing from the beginning and made us feel very comfortable. Would recommend this place to anyone.

Great overall experience. Enjoyed working with Alexi to find my new car. The buying process was quick and efficient.

best experience ever 10/10 would recommend raquel she’s a freakin rockstar also this pumpkin the crosstrek 🧡🎃

It's always with a sense of trepidation that I visit a dealership to buy a car. Why should that be? I've done my research, I dont want to be upsold or distracted. I dont want it to take 4 hours. VW delivered a flawless experience. It was more complicated than normal as I'd already seen the car I wanted in a sister dealership. I wanted to trade in my old car for a fair price, have the other car brought over, pay the difference and drive away in the new car. It all happened, just like that. No dramas. No tricks, No worries. Polite, friendly, expedient, professional, Well Done Momentum Volkswagen!

TONY ROBERTS was an excellent salesperson. Very attentive to every detail!!! Made the process easy.

Homer was great to work with in my car search. He answered all my questions and provided a fast/convenient buying experience. I would highly recommend going through him!

Diana and Javier took great care of me and my daughter.

Late Spring, I went in to Momentum VW to test drive a Cross Sport. I'd told the salesman, Ashone, that I was a long time VW owner (2004 Touareg) and I knew it was time to purchase another soon; however, I needed time to ponder a bit more. Three months later, I called him back (he didn't believe I would come back! ), advised him who I was, told him what I wanted at my particular offer and inquired if they could make it happen. He said YES, and I was in my Cross Sport the same evening. He and the financial officer made the entire transaction so stress free, it felt fair, and I was happy to be in yet another VW. I am very pleased with Ashone and his colleagues at Momentum Volkswagen, Houston.

Diana and Javier took great care of me and my daughter.

Diane and Homer were absolutely amazing to work with. Homer used his resources to find exactly what we needed in that moment! I am grateful for the interest in our goals. Thank you for helping our family take the first steps in making big changes!

Great service from sales guy and manager, made us feel confortable and took the stress of buying a car away from our visit. Javier Dominguez and Adam Baza great sales team

Jose and Racquel were great! In helping with the car buying process.

I purchased my GTI from Momentum completely remote. I live in GA so all of my shopping had to be done online and through phone/text. Jesus took excellent care of me and helped to make the process as smooth as possible. They were quick to get paperwork to me and back to them, they commissioned Acertus to find a carrier to deliver my car to me. All in all, I am very pleased with the process and would definitely recommend others to this dealership.

Tony Roberts was an excellent host. He made it so easy for me to get a new car. I will recommend Tony to my friend if they are looking for Volkswagen.

Very fast and friendly. Made a deal over the phone and they actually followed through with what we discussed. In and out in about an hour.

Dimitri was very patient, professional and friendly. It was a pleasure working with him.

From the start of the process to moving into new investment, we were incredibly impressed with MR ARNOLD CLARK service. He knowledge and expertise surrounding this crazy trade we are in was nothing short of amazing. His availability was very open, his strategy skills were next level, and his professionalism was the cherry on top. The perks that come with MR ARNOLD CLARK service include: a free consult with a staging company, social media coverage, and a seamlessly done platform created by professional investment . I am SURE this is why were able to be so successful trading with MR ARNOLD CLARK platform. I had countless compliments in how showed. All thanks to this great team. In short, MR ARNOLD CLARK wants his clients to succeed...he makes it possible, contact him via email arnoldclark61@gmail.com WhatsApp: +1(910)2274267

Great new car buying experience . My salesman was very knowledgeable and professional. He patiently answered my questions.

Excellent experience. Fastest purchase experience. Very attentive sales team. Alexi was great and did his best to work with us on where we needed to be. Highly recommend this dealership. Will definitely think of them next time we’re in the market.

Dimitri was very helpful, definitely loved the service.

Great long distance experience! I was able to get a great deal and a road trip back to NC! Highly recommend this dealership.

I Highly recommend Momentum VW and David Bocanegra. Very professional and no non-sense. I had a small issue with a pre-owned car I purchased and they took care of it with no questions and even let me drive a loaner car for few few days while they addressed the issue. I will return.

Javier made everything so easy! He was efficient and knowledgeable

I purchased a 2022 Taos, Javier was very helpful as well the GM Mai. Process was easy, not hussle and that makes a total difference when you making a financial decision as buying a car, you get excited about your new car. Thank you all at Momentum VW on Kirby

This was my first time buying a car on my own and I was who quick, simple, and easy. They walked with me through the process and answered any questions I had.

Dimitri made this process simple. He is a good listener. I really appreciated that!

Mr. Ashone guided us through the whole process excellent. We are excited

Fast and friendly service. It was an easy process to have my lease transferred to a purchase.

Alexi Guandique was great and very professional. Made it so easy. Responded back very fast with no pressure.

The easiest experience I have ever had buying a vehicle, they didn?t pressure me at all. Once I picked out a car the process was pretty quick.

I had a very pleasant and hassle free sales experience purchasing a 2022 GTI manual transmission. I was very impressed with Dimitri Demopulos, the sales specialist who assisted me. He was low key, very knowledgable and pleasant. Despite the new Covid reality of international supply chain issues in almost all industries , Mr. Demopulos estimate of when my car would be assembled in Germany, shipped across the ocean and then trucked to the dealership turned out to be extremely accurate. And I appreciate that he kept me informed through out the process. I highly recommend Mr. Demopulos and Momentum Volkswagen for any one considering a new car purchase.

Loved our salesman Tony Roberts, he was the best you could ever ask for in a car salesman!

I went in to test-drive another model, but my salesperson, Jesus, was very knowledgeable and honest about their inventory and based on my needs, he was able to get me in the car I needed.

I purchased a car through Tracy. She was great to work with honest me transparent on pricing without being pushy or trying to sell additional stuff. I enjoyed the experience including trade-in. I would recommend Tracy and Momentum VW for your next purchase.

TL;DR - Dimitri in sales and Adrian in finance provided an outstanding buying experience. Of the four new vehicle purchases that I have made in the last 10 years, this was easily the most time-efficient and pleasant of them all. I look forward to purchasing from Momentum again. I reached out to 3 VW dealerships for a test drive. I found bait & switch listings from a dealer on the west side of Houston and denigrating sales tactics from another on the south side of Houston, but was met with refreshing honesty and professionalism from Dimitri at Momentum Volkswagen. As soon as I sat down for my test drive appointment, another customer walked in to purchase the vehicle that I was there to drive. Dimitri handled it exceptionally well, showed me some other options and did a fantastic job of upselling me into a VW Atlas Cross Sport. Another area that deserves praise is the finance department at Momentum Volkswagen. Going from sales to finance has been an unnecessarily long process with every car purchase that I?ve made. Adrian didn?t push unwanted warranties on me or try to slide hidden fees into the contract, and had me in and out in roughly 5 minutes. I really appreciated the sales process at Momentum Volkswagen.

Momentum VW and my salesman are great, friendly, transparent, and reassuring, as it can be stressful. This was my 3rd car have leased or purchased with Momentum and will return when the need arises.?

I WROTE A REVIEW WO DAYS AGO, AND IN I SAID I WOULD GIVE MOMENTUN ANOTHER VW ANOTHER CHANCE TO WIN MY LOYALTY. I WAS TERRIBLY DIASPPOINTED WITH MY SERVICE AFTER A PURCHASE. I CONTACTED THE COMPANY TODAY AND THEY OUTPERFORMED MY EXPECTATIONS. I RESED MY FIRST COMMENTS. THE SERVICE MANAGER JOE MAKE A REAL EFFORT TO BE SURE I WAS HAPPY.

Walked in with an expectation, walked out with that expectation beyond exceeded. Positive vibes and direction for sure. I knew what I came for and once I got with Tracy she showed me different options and peacefully assisted me in my final decision. She was not pushy or aggressive, made my experience very pleasurable. I get to finance department with Mike Goodwin and my experience soars even higher. Ohhhhh man I am the happiest I’ve ever been when purchasing a vehicle. Upper Kirby location certainly gives upper level service, support, love, and care ! I’m a forever + customer for sure !

Tracy took such great care of me. From answering my call 5 min til closing to lining up my test drive the next morning. It was THE BEST car buying experience I have ever had. Simple, hassle free, no haggles or hiccups. I HIGHLY recommend this dealership.

This purchase made number 15 for me and I love my Tiguan SEL TSi 4Motion! Anthony Rolls is and amazing consultant that will get you the perfect vehicle and deal for your situation! I’ll definitely be back for number 16!

Anthony was our sales person and was fantastic. He was friendly, good personality and overall easy going. Most of the process was done over the internet which was a great experience. Picking the car up and driving it on the sale day went smooth. Will definitely use this dealership again and would recommend it to others.

Shannon was what sold us on the car! He was very patient and willing to help right away. Customer service when purchasing a vehicle is a major part of the experience and he was wonderful. Shannon is the person to see!

This was the most quickly and hassle free experience ever. The staff was tentative to my needs and always make me feel like my needs are being not only met but exceeded.

Probably the best and easiest experience I?ve had on purchasing a vehicle ever. Will recommend and shop here again.

Fast and stress free transaction. Friendly atmosphere

I wanted to take a minute and write about my experience with Momentum Volkswagen and the sales associate Tracy that helped my children and I this last Saturday. Tracy went above and beyond helping me through the process to purchase an suv. I was extremely worried and stressed doing this on my own as I was trading in my car for an suv that would allow me to put my sons wheelchair in the back. Momentum was very busy, but she was even kind enough to offer me lunch and anything to drink. Tracy was so kind, patient, and helped explain each step during our process. Her professional and kind demeanor was truly appreciated by each customer that she worked with. There are not enough words to describe how grateful I am for all her hard work. Thank you Tracy for all you did, now my son can go more places since we have an suv. Thank you! ♥️ Also I would also like to thank Gil in finance for staying late and helping us get out financing finished. He knew how important this vehicle was to us, and made sure we would be taken care of. He didn’t have to stay late, but he was kind enough to make sure we could drive away Saturday with our new suv. Thank you Gil!

great job keep up the great work!!! helping people when they most need it. there's no other place like momentum vw!!!

I had a great experience working with Anthony Rolls on leasing my I’d 4. He was very knowledgeable and accessible. I truly love my car!

Jesus Teran ! Help me with my purchase off my car he is the greatest Sales representative!!!

Jesus assisted me in purchasing my first vehicle , he provided great detail as to the differences of each model and helped me choose the perfect VW!

The service and assistance I received was top of the line?easily the best experience I?ve had.

Everyone I interacted with was kind and helpful. Great place to buy a new car!

Professional, hassle-free purchase in record time. Well done Momentum Volkswagn

Great experience, Dimitri was wonderful and helpful through the whole process! Thanks Momentum, I love my new Tiguan!!

Have bought at least 4 vehicles from Momentum. Everyone there does their job very well

I was very happy with my experience with Dimitri and Justin! This was the first car experience that I didn’t feel like I got taken advantage of. I got exactly what I want it and at the price I was willing to pay! I would definitely go back and also recommend others!! Thank you guys again!

Momentum Volkswagen was very helpful in me obtaining a used car at an amazing price. only 32,000 miles. Staff was friendly, and process was easy.

I was greeted by a group of people who really want work with me to have a car deal. Anthony Rolls, the salesman, provided me useful information during the test drive and helped me out late that night when I didn't know how to read the Atlas' fuel gauge. Mai Nguyen was open to discuss with me about the final number. Mike Goodwin explained clearly all the documents during a pleasant financial sign-off session. I don't feel stressed when I was Momentum VW to finalize the paperwork for my lovely Atlas.

Very professional and nice. They helped us get the best deal possible. Ask for a Mr. Tony Robert's, hes the absolute best.

Very happy with the dealership, was a lot faster than expected.

Fast and Easy. Did everything remote. Sales answered all questions and facilitated delivering me my new car.

Buying a car was always an all day thing, but at Momentum VW that was not the case. I like to talk about numbers and financing options through email or text, as this helps me not feel pressured at the dealer to get all this info at once. Well Momentum was so helpful in the buying car process for me, as we took a few days talking about the GLI I wanted. When I arrived at the dealership Anthony had the car pulled up ready for me to look at it and take it on a test drive. We spoke about numbers again slightly, and boom applied and was ready to go to financing. NO haggling of pricing, just straight to the point, just the way it should be. I arrived at 5:40pm and left the dealer in my new GLI by 7:28pm. I highly recommend Momentum as they know how to treat their customers from the first online inquiry to completing financing, with best customer service. I was willing to drive from Katy as they showed respect to me as I did to them during all the emails and text. Thank you Momentum VW.

I had a really pleasant experience with this dealer. They were willing to work with me to get the payments I needed, offered a great deal for my trade-in and they were also willing to meet me and my husband out of town to get us the car. Nick was very friendly and made sure to keep in contact through the whole process, which for us was completely virtual, and made sure that everything was taken care of.

We had an outstanding buying experience with Tony Roberts at Momentum Volkswagen. The dealership was very considerate of our time and Tony was very knowledgeable about the car and their services. If you are considering a new Volkswagen I would definitely recommend paying them a visit.

Tracey was awesome she communicated with us she showed us several cars no pressure we made a second trip to the dealership at that time we purchased our car Tracey, actually had a few cars for us to look at based on what we told her we were looking for.

Serviciales, la operacion fue muy rapida! Mucha variedad de autos para ver y nos mostraron todos los qje quisimos! Los volveria a elegir

Loved my experience here at Momentum Volkswagen. Couldn’t be happier. I worked with Tracey Lopez and she was the best car salesman I’ve met so far. Very kind and trustworthy, she went out of her way to help me get the best deal i could. I will definitely buy another car from her in the near future and i would recommend to go to her first. The process was super quick and easy. I am from out of town and i was only in there for about an hour, just had to sign the papers and i was on my way back home with my 2020 GTI!

Allison in the Service Department was very helpful and knowledgable in scheduling the service on my Tiguan. I called for scheduling and she was able to book me for an appointment 2 days later. She got the washer fluid valve fixed and engine update under warranty, and 10K miles oil change/tire rotation completed. I dropped the car off in the morning and she texted/called in the afternoon with a clean bill of health on my car. It was a super easy process!

My experience at Momentum VW was a great one! Sales person, Jesus was professional and knowledgeable and he made the process an easy one, I purchased car within a couple of hours and it was delivered to me the next morning!

Great experience all around! Would def buy another vehicle from here.

Working with the team at Momentum Volkswagen was a breeze! Our sales rep Tony Roberts was very thoughtful, polite, helped explain all the steps in the process and was very mindful of my hectic schedule. The finance and back office folks were also great at dealing with all our questions, and overall, we felt we got a 5 star experience at Momentum VW.

Excellent from start to finish! Tony is a fantastic salesman. He?s chill, knowledgeable, and got my deal done better than expected!

Had a great sales person. Dimitri didn't try to sell me anything I didn't want. We were able to do everything over the phone with the exception of the final paperwork and picking up the car. I wish all salesman conducted themselves that way.

I love Momentum VW because of its small boutique personal service.

Very recommended Everyone had good attitude towards the costumers

Tracy L. really worked hard to answer all my questions and sent me videos. Got paperwork prepared to cut down on my wait time. I even drove 3 hours because she was the one who didn't try to hide anything or smooth talk me into anything else. Car was everything she said it was. Love the experience!

First VW and love the Tiguan. Tony Roberts was very patient and knowledgeable. The process was painless

I bought a late model VW Passat at another dealership. It had some strange wiring problems that Momentum was able to fix. They may be busy but the service is very good.

Found CPO that worked for us even though first choice was sold before we could get there

Very pleasant experience with everyone; sales person, financing. The Sonic buying process is good because it gives the final negotiating price without additional aftermarket costs. We were able to get a great deal on a mid size SUV that we considered to be above our price range. Everyone was very knowledgeable and answered all of our questions. We love our Atlas, and the experience at Momentum.

I bought a car online and worked with Anthony Rolls to seal the deal. He consistently provided me with the information I was asking for and was always available to answer any questions I had. He provided me with accurate data in a timely manner and worked with me on pricing. He truly exceeded my expectations and made this experience the easiest and least painful dealership experience I've ever had!

I had a great vehicle purchasing experience at Momentum Volkswagen. The entire process was very fast and easy. The entire staff at the dealership, especially my salesman Ashone, were awesome during the process!

Our experience with Momentum Volkswagen was all anyone could ever hope for when purchasing a new vehicle. We were able to communicate back and forth by phone so that upon arrival at the dealership our new vehicle was waiting for us to take it for a spin. The work was completed, the staff was helpful and friendly and we were out of the door in no time. We would return to Momentum and ask to work with Ashone Johnson if we had to do it all over again.

Adam - is no none-since professional! We had purchased two cars from him at Audi Central. Now a VW lease buyout. Three cars one partner "Adam", tells the story.

The salesman, Tony Roberts was very helpful in explaining everything that needed to be done to get my car. He kept in touch to let me know the status of my car as it was being prepared for me. The whole time I was there my wife and I felt like we were well attended. Momentum Volkswagen treated me like a top customer!

great selections at reasonable prices.

We had a great car shopping experience thanks to Ashone Johnson. He is very knowledgeable, professional and so easy to work with.

Eli did a great job of presenting the vehicle as well as himself! The price was better then the other dealers I visited. Definitely will be back for my next purchase!

Great people and fast service. My service rep Steve and financial advisor Alex had me in and out with the vehicle I wanted in no time.

I?ve bought my last 6-7 cars from Momentum Volkswagen. Ashone is my Man there! Easiest car buying experience!

Very pleased with level of care and service received by sales staff and dealership management team. Team showed a real commitment to cultivating a long term relationship.

Good customer service with Ashone. I would like to car next time.

We were looking for a more spacious vehicle and when we found THE car, the sales representative made everything possible to accommodate a plan to our needs. The whole process took only two days!

Excellent service from sales representative Elizabeth G. at Momentum VW.

Good service, Excellent care by sales agent. This is the fourth car I have bought at this agency and I have been always happy with their service. I also send my car to service there, and it is good service.

Wonderful customer service attentive and quick!

I honestly must say that my overall experience wasn’t bad considering my situation purchasing the car from over 1200 plus miles away via the internet. I think they did a pretty good job even though I felt a bit impatient with the overall process at times until the transaction was completed and got the final word on the car being delivered.

Great service with lowest prices in town, in and out in a jiffy

Easy transaction with Ashone. Very courteous and got us exactly what we needed.

An absolute amazing experience 😇🥰👍🏾

Tonny was great giving us advise and providing all information that we were asking for. He also appraised my car even more than I was looking for; needless to say I ended up buying from them. Then Adam was also great and patient even though we stayed after hours. Excellent team overall and really happy with the experience

I’ve bought/leased several cars there. It’s a good dealership to do business with. I’ve recommended it to my friends and my family

Elizabeth was amazing. Found a car online, emailed her price I wanted to pay, she replied she could match that and started all my paperwork, late Saturday evening vehicle ready yesterday, went in today and just had to sign and drive.

Everything went well. I had my car serviced and the staff is really friendly

My wife an I bought a 2019 Beetle Convertible from Ashone Johnson. This is my wife’s car and it’s the car that she always wanted. She named the Beetle "LOLA", Lots Of Love Always. Besides it will be the last year for the Beetles. Ashone was a great guy to work with. He was straight forward, honest, and knowledgeable about the cars that he is selling. We think we got a good price on the new Beetle and the trade-in value was reasonable. The Finance Manager, Dana Medeiros, was fantastic. He wasn’t hard sell but talked you into some additions that he felt were helpful and beneficial from a cost standpoint. Without a doubt we will call Ashone Johnson at Momentum Volkswagen Upper Kirby for a new VW and we will definitely use Dana as our Finance Manager !!

Literally the best car buying experience we’ve ever had! Buying a car that everyone agrees on is a hard enough job in and of itself. Jason was so enjoyable to work with we couldn’t ask for a more relaxed yet knowledgeable sales rep. I was not that excited, frankly, about driving all the way into town that day, but it turned out to be well worth the trip from the far suburbs. Thanks! The McDowell-Mizell-Threadgold family

Steve Grace made the buying process a real pleasure. He is extremely knowledgeable and helpful and also, very pleasant.

This was one of the best car buying experiences I've ever had. I found the car I wanted and inquired about it online. I received an email back from Jason Clark and he gave me all the information related to the vehicle I was interested in. I scheduled a time to come in and test drive the Passat and 1 1/2 hours later I was driving the car home. Jason was great and so was the finance office. Very smooth transaction and I couldn't be happier!

I purchased a 2019 Jetta. They gave me a great deal on my trade-in and new car. I would highly recommend this dealership and Jay Richardson if you are looking to purchase a new car.

Great and quick service, detailed break down of price, tax, fees and details of the overall process Good financing for professional expats

I have enjoyed having my vehicle serviced at the Upper Kirby location. A recent mistake resulted in an accident (3 stars) for which I'm grateful no one was fatally or seriously injured. Nevertheless, the gentlemen at Momentum VW Upper Kirby were quick to make sure I was informed and given options on how to proceed. What could have turned out to be a disaster and eventual burden eventually became a blessing! I'm grateful that God always has "angels" working on His behalf. Mine are Colin, John, George, Ashone and Shawn! I appreciate their honesty and integrity and applaud their customer service...A gentlemen...keep up the great job! :)

Todos muy amables y todo muy rápido

Extremely Nice people, Ashon and Dana toon care of everything and literally made it so easy for it.

Our salesman Jay was very patient, helpful and knowledgeable. Will be recommending him.

The purchasing experience I had when I was taken care of by Elizabeth, was excellent. No pressure, very friendly - couldn't have imagined anything better. However I want to add a note, that when I first called this dealership to check availability of this vehicle, I talked to a gentleman, who promised to call me back with information and he never did. In fact, when Elizabeth checked the system later, there was no record of my call. I'm glad I followed up and met the right sales person in the end.

Top of the line customer service was provided throughout the entire process.

Above and beyond service! We set some clear expectations about the car we wanted, the price we were willing to pay, and the time we had available to discuss the purchase and the exceeded those expectations.

We had a great buying experience with Ashone at Momentum VW - Upper Kirby. He helped us to meet and exceed all of our goals! Great work Ashone!

Just bought my 2018 Atlas at Momentum. Ashone was excellent! He located the Atlas we were wanting on Saturday and by Monday evening, it was sitting in my driveway! Very professional and personable. Ashone had everything in order so we only had to come in and sign a few papers. Couldn't have been a simpler process. This will be the fifth Volkswagen in our family. The brand speaks for itself.

Steve Grace is the best car salesman I have ever met. 100% class, totally honest and made the experience extremely pleasant.

I just purchased my brand new Jetta from Momentum Volkswagen. Eli Matar and George provided exceptional service with utmost professionalism.

I had a great experience purchasing the Atlas! My sales rep, Elizabeth, was fantastic! She went out of her way to work with me to get the best deal.

Extremely Professional. Jose Maldonado managed to bring us back from another VW dealership and beat them in price.

Saleperson Cole assisted me and he was wonderful and very knowledgable.

I have nothing but great things to say about VW Momentum Upper Kirby! I have purchased two cars from them and received excellent service both times. Steve Grace was super helpful, knowledgeable, and energetic---he really made the whole process less stressful.

Dealership honored commitments made and delivered vehicle I wanted with no hassles.

No hassles. Got the deal I was expecting and the paperwork didn’t take half a day like some places.

Followed up after online search and met our objectives in all reapects. Very professional staff understanding our needs, only negative was a little slow and waiting time, thus a 4 rather than a 5 star experience.

That was among the easiest and friendliest car buying experiences ever.

Cole was exceptional and really made the purchase of our GTi so easy and perfect.

Fast, smooth, easy and simple I call about the vehicle I wanted in morning and by early afternoon I was driving out in my new ride.

Steve Grace was very easy to work with. I told him what I was looking for. He went beyond To find my vehicle.

Salesman was conducting two sales at the same time and was in a it of a hurry- too fast for me

Just purchased a 2015 Golf there with only 5000 miles and had a very good experience with Jesus Teran. I was in and out in about 2 hours. Ended up with better vehicle than I had been looking at. Also pick up an extended warranty on the cheap as well.

Great experience! Fast service with a great team!

The best car buying experience ever! Everybody was professional and very accommodating.

I had a great experience at this location!! Cole was my awesome representative and he was on top of everything! All questions answered, was able to get me the little things I really wanted my new truck to have! I got everything I wanted and I am so happy with my new Tiguan!! Everyone was so nice and there was never any high sales pressure pitches... he just let me do the talking!! If your looking for a new VW check out this location and ask for Cole! I promise you will not be disappointed �.

Worked with Steven Grace to lease a 2018 Tiguan. Best car “buying” experience possible. I contacted them by telephone when shopping for the car I knew I wanted. Right up front they gave me a great deal. Steven had finance paperwork and vehicle ready when I arrived. Out in 30 minutes. Finance was easy to work with. If you are discouraged by treatment at other dealerships, give these folks a call. You won’t be sorry.

My husband and I were looking for our (my) new vehicle. We first went to West Houston Volkswagen and our experience was less than pleasurable to say the least. We were originally looking to purchase an Atlas but after much consideration we felt the Tiguan would work better for our family. So we left there empty handed and upset with the take it or leave it feeling we had at that moment. Now we had stopped by Momentum previously to look at the Atlas before. So my husband decided to give them a call to let them know what we wanted and where our price range is to see what they could do. We were paired with Ashone. Ashone informed us of everything we needed to know. And I must say this was very refreshing compared to our previous experience. He was very knowledgeable and considerate. After speaking with him, we told him he had the deal and we were ready to sign but he said he would wait until Monday to process the paperwork (in case we changed our minds). We signed yesterday. Ashone is a rockstar and deserves all our recognition!

They always find the perfect salesperson to work with me.

Very happy and exciting for my Baby Jetta 2018! The ride is awesome! Mr.Steve Grace was super helpful! I?ll definitely come back.

Great experience! Quick and easy. Elizabeth did an awesome job!

Good service, the representative is kind enough. Location is good, You have better choices than other dealers

Worked with Rashad and was super easy � I do recommend this place

As a middle-aged woman, I've never had a positive car shopping experience. This was the very first time i had a positive car buying experience. I was treated like a real person, respected, talked to professionally, the sales people are clean cut and friendly. I was never rushed and not hustled once. The place is clean bright airy. Loved it.

Service is always prompt and completed quickly...and they always wash my car!

Great service and selection of cars! I would definitely recommend it!

Jason was excellent! Very friendly and helpful. Answered each and every question that I had. He was very helpful in getting my car shipped out of state and even offered to come in on his day off to help me. This is my 2nd car that I have bought from Jason and every experience is awesome!!! Thanks Jason! Your customer service skills are A++!

Alpacashad worked with me. He took Good care of me, and even got me lunch.

Awesome experience with the service department, specifically Ken! Even for a busy Friday morning, Ken helped me with my issues immediately and was so pleasant and helpful. Really appreciate the level of customer service. Thanks!

Love Momentum! Customer service is top notch, and Kelly in Service is phenomenal.

Excellent experience with Cole and Justin. Got what I wanted and an easy and painless transaction to boot. Highly recommend.

They have a great selection fair snd knowledgeable sales people and great deals. Also the service dept is quick and they do a good job. Never had and mechanical issues with my Jetta Hybrid! I love momentum.

Very good. Well informed about the car. Treated with respect.

Researched my vehicle online set in the information to find out availability same day it was still available turns out they only had 5 of these left 2017 GLI Jetta. Ashone Johnson was big help throught all the process of one day in and out. Highly recommended to purchase vehicle here very good customer service.Happy with my GLI..

My sales consultant Cole was great to work with. He really takes the time to ensure the customer is heard and gets what they want. He makes the entire process comfortable and smooth. I would recommend him over any other sales consultant

Second new Passat purchased at Momentum VW on Kirby. Each purchase was flawless from start to finish during the car buying process. Special Thanks to Steve, my salesman for assisting me in setting up my iPhone and onstar service and for taking time to show me the new features of my 2017 Passat which has greatly improved since my 2013 Passat purchase.

Rashad provided a great buying experience! He made the process simple and efficient and an enjoyable experience.

The process was very smooth! I called and talked to someone about the car I wanted. I emailed all the pre-approval paperwork and credit application. I only went into the dealer to sign paperwork and was able to see the car right away. Paperwork was easy. I have 3 kids, so being able to do almost everything via email and text was perfect for me!

I purchased a Golf GTI Sport from Momentum after a less-than-favorable experience shopping around at another dealership in Houston. Working with Momentum was a much more pleasant experience, and my sales rep, Joey, was friendly, helpful, and respectful. He worked with me until I had a deal I was satisfied with, and I will be referring my friends and family to him and to Momentum.

Ashone Johnson was very helpful and personable. Gave me honest advice about purchasing old Jetta vs leasing a new one. I am very pleased with my decision to lease a 2017 Jetta. He went out of his way to ensure my happiness. Christian Allen his assistant was very helpful when I picked up my car.

It was pleasant. Steve was wonderful and knowledgeable about the car and which cars were in stock. I love my Passat SEL-Premium.

I searched for the vehicle I wanted online and found the car that I always wanted! I found it at this dealership, I decided to go not knowing if I would get approved or not. When I walked in the receptionist was very nice and introduced me to Enrico. He was so nice and cheerful, he told me that he was going to help me and that I was going to end up driving out of there with my new car. He was very attentive and kept me posted on the process of my application. I finally went to sign the papers with the finance manager, I believe his name is Jose, I just remember the fact that he had some toys on his desk, he said they were to entertain the kids from when their parents are signing for papers. But he was also a great help, he ensured that I had all the needed insurances and warranties on my vehicle. Great service from him as well! Enrico helped me all the way!! I would totally recommend him to friends and family! If your going in there and dont know who to talk to, ask for Enrico!! And I did end up driving out of there in my new car, so he kept his word ;)

Needed car inspection and waited until last day. Drove up without an appointment. Consultant (Christopher Ruth) was most helpful and accommodating as I didn't have correct "Proof of Insurance" form. Christopher told me I could get proper form by calling insurance agent and having them fax proper form. I was so grateful because it was a busy day at Momentum Volkswagen. Car was successfully inspected.

I scheduled a routine oil change. Even though it was around "Holiday break" and there were a lot of people in waiting room, I still got my car back in good time.

Excellent service and professional atmosphere. Always treated with respect.

I had a appointment for my twenty thousand mile service. I was running a little late and called to advise them I would be their the girl was so kind very pleasant and she would advise my service advisor. My service advisor was Kelly and she thorough and sweet , and explained everything in it's entirely and did a awesome job and I got a car wash include with the service visit excellent customer service and I will buy another car from Momentum Volkswagen Upper Kirby. Kelly my service advisor was awesome and my salesman Denny

My recent purchase from Momentum VW Houston, TX was exceptional. From start to finish the process was smooth and painless. The sales, finance, reception and service staff were all professionals. Their demeanor and professionalism was apparent from the moment I walked to the dealership. I would like to extent my gratitude to managers for the environment they've created.

Great customer service. It was my first car but must say the process was easy, quick and have got the best deal.

Service was handled promptly and courteously. Shuttle was on time.

I bought a car within one day at Momentum Volkswagen. The sales person (Elias) was most helpful in explaining what combinations of options were available. It turned out that there was a car on the lot that satisfied my requirements. I was able to complete the transaction the same day and took possession of the Volkswagen Jetta two days later after complete dealer preparation and after procuring insurance. I would highly recommend this dealer to anyone who wants to buy a Volkswagen product.

I was happy with every aspect of my car purchasing experience.

I went in to purchase a car. With the exception of how long it takes, I was satisfied. The gm was receptive to assisting me and offering a couple of options. Credit guy didn't drag this out to increase the sale price. Jesus was the salesman that wrote up the deal and it was all good.

I give 5 star, because the assistance they offered me it was great, and definitely will recommend enrico, to friends and family to go shop at volkswagen momentum..

I've taken our Beetle, Passat, and Routan to Ken Reese in the service department for over three years now. He is outstanding. Provides excellent customer service every time. I trust him to give us an accurate picture of what our vehicles need and to get us back on the road as quickly and safely as possible. I highly recommend him.

I bought a CPO tiguan here about 50 days ago. I was served by Elias Matar. He was very nice and helpful. Very pleasant buying process. I was also satisfied with the vehicle. It looked good in the past two months.

Had a terrific car buying experience with Steve Grace! Highly recommend

This is my second car I buy from the Kirby location. Friendly, easy and Fast, no spending 5 hours trying to buy a car.

The service rep was really nice and friendly. Definitely recommended!

I bought a 2017 Jetta saturday 10-15. My salesman Ashone was great. Explained everything inside the car and out. We went over the contract together. Very nice dealership with friendly people. I give this place 5

Very good service department. Communication is good. No surprises.

Great team! They are fun and make a frustrating process (car breakdowns/repairs)easier to deal with. It's nice being greeted with a smile and treated respectfully. I drive over an 1.5 hours to visit this dealer, rather than the dealer in my home town.

I bought my car at Momentum Volkswagen @ Richmond four and a half years ago and I never hesitate to bring back my car for maintenance, tire replacement, inspection, etc. Great team... Great customer service!

Excellent Sales Person, Technical Staff and a Great General Manager

Elie Matar was my sales consultant. He was very knowledgeable, personable and professional. I am so happy with my new Dune Bettle! Thanks Momentum Volkswagen �

Elie exceeded all expectations and made my car buying experience enjoyable! Thanks Elie!

i took my car to Momentum Volkswagen today Kelli Campbell greet me with smile and answer all my question she was grate , i was very happy with her service . kelli thank you and i see you for 20.000 miles service .

Ashone made my first time leasing a car extremely easy and comforting! Loving my new Tiguan so far!!

great service from drop off to pick up . my car is in better shape after the service

Fast and easy. I was able to buy a car in about three hours. Easy to choose car, take a test drive. I got good trade in price for my old car and really good price of a new Passat. Very nice sale representative Steve. I would buy from them again.

After some les than satisfactory experiences at other dealers in the area, I ended up going to the Momentum VW dealership on Richmond in Houston. What a great experience. Ashone Johnson assisted us through the buying process. He was attentive and focused on our needs. He made the experience quite painless and moved the process along . I ended up leasing 2 vehicles. This is how a buying experience should be.

Since entering into Momentum VW dealership I was attended very well by Jason Clark. I strongly recommend him if you are looking for a finance or leasing car. He found for me the better deal and explained fairly clear all my doubts and questions. Also the procedure to get a car in a leasing contract was smooth and fast. If you like VW cars this is the dealership that you must to visit.

I really appreciate Kenneth Resse. He was very helpful, kind and professional. I also really appreciate Billy--the shttle driver. I had lost my cell phone twice a day and he found that for me. It really saved my day and made my day. I am so grateful.

I had a very easy and painless experience with Jesus Teran at Momentum, he was very straightforward with his answers and made the whole buying process very easy. Highly recommended.

Showed up 30 minutes before my 0800 appointment time. The service advisor and a trainee meet me on the driveway. They were both courteous and professional. They went through the check in process and had me out the door in 10 minutes. I left expecting my car to ready around 3 or 4 so I was quite surprised and pleased to a call at noon. Once again courteous and professional.

Knowledgeable and friendly staff. Quick turn around.

Ashone was great doing the negotiation on the best price. He was very kind specially with my teenager son.

I was close to Momentum Volkswagon and needed my airbag unit checked. My problem was solved right away and my wait was minimal. I love my bug and will continue to drive to Momentum dealership for all the maintenance. Momentum Volkswagon dealership is run like a well oil machine! Thank you for your politeness and speedy service. Rhonda Fain

Excellent service as always, service rep was courteous an helpful

I always take my car to this dealer because I know I can trust their service and professionalism.

I would recommend this dealership to anyone. Great Service and hospitality! Great, great, great!

I was having a battery and cables replaced on vehicle that I originally purchased from This dealer. I have had all service performed here since I purchased car.

I purchased my car from this very fair, low-pressure dealer. I continue to have it serviced by their Service Department. Personnel in the department are friendly and knowledgeable, honor appointments and complete repairs when promised. The waiting area is comfortable and they provide a shuttle service. I also appreciate having the vehicle inspected and cleaned whenever

I was pleased with the quality of service and was done in a timely manner.

Chris was very helpful in getting my car repaired after having it towed there to be serviced. I would definitely go back there again to have my vehicle serviced.

I walked in to inquire about a car that I saw online. 5 minutes later I was test driving. An hour and a half later I was walking out the door in my new car! Cole Babineaux did a great job of getting me take care of as fast as possible!

My buying experience was quick and easy. Work well with me, for my needs!

When I arrived, Christopher waited on me. He was very helpful and professional. The wait was not long.

Great service. My problem was taken care of in a timely manner!

I drive past other closer VW dealerships to come here. Amazing service!!

Outstanding customer service. Momentum VW makes sure every customer has been welcomed at the door, directed to the correct department, questioned as to their visit and needs, then serviced accordingly. Everyone from sales to service provides exemplary customer care and product attention. The fellow that detailed our VW beetle should be commended for his outstanding work!

Our service representative, John, was extremely helpful, courteous and professional. I appreciated the care he gave to my car and the explanation for the additional repairs needed at this time.

It's always pleasant there, atmosphere and service.

Steve took great care of my wife. He went and picked up the car we wanted from their sister lot. Was the fastest car buying experience of my life. Car was spotless when we left the dealership. Was worth the trip down

Last minute drop off - very accomodating and kept me informed every step

Looking for 1st car for my daughter. Great price Steve was excellent and answered all our questions. Gen Mgr was helpful and provided great info without being pushy. Overall the experience was much better than I expected.

Kelly was fantastic. I was in and out in 35 minutes

I had a great experience. The customer service was quick and efficient. My problem was fixed straight away. Mike C. at Volkswagen was super helpful. Thanks!

easiest time I have had at a car dealership, hassle free, no run around.

Do not normally like going to a car dealership. These guys were quick and made me feel comfortable.

John huffman was very Professional. I will as for him on my next service

It was an easy process of buying a car Jason was very helpful telling me all the fetures of the Tiguan

Jason Clark was very professional and made my buying experience very easy.

Very helpful staff and was even able to complete a repair even though the warranty was up. Thanks to Chris for the help.

Best car buying experience of my life. Jamal took great care of us. I will be back for my next purchase. AAA+++

Over all was a good service,the only thing they need to improve is on courtesy car for big repairs like the one I have and parts on stock not much of a choice other than that everything is good

Was very good serviles. Very personality attencion.

Great experience as always. Ken Reese is a super service rep. You all are lucky to have such a guy.

Everything excellent. No waiting time. Excellent Quality. Excellent Service by Alex. Thank you Alex!

Fast and friendly and clean. Timely notifications Thanks!

everything was good, great service, they take the time they need to repair the car. thank you

I knew with the first contact that Denny would make purchasing a new car painless. I felt comfortable interacting with him, and he has been a man of his word. I have confidence and trust in the Momentum brand and their employees. Thank you!

Great service rep - Took personal time to insure work was performed correctly, promptly, and exceptionally If you gotta go to momentum hope Kelli ends up being your service rep

Great client service. I Would recommend it definitely

Kellie is great she got everything taken care of the first time. Explained all repairs.

Service Department: Most friendly and helpful~~Sales Consultant: Jamaal Taylor was a joy to work with.

Kelly was very friendly and informative! The shuttle driver was amazing! All in all this was a great experience!

Can't say enough good things about Ken Reese in Service, Ashone Johnson in Sales and the GM Mike Calhoun. All a pleasure to do business with even in difficult circumstances.

Great service. Sales associates very knowledgeable. As for Jesus Teran.

Very good buying experience. No high pressure sales. Test drive went well other than Richmond which is currently under construction. But hey! You do get a full suspension experience.

We just bought a Jetta for our daughter from Abbye Babineaux at Momentum VW's Upper Kirby location last week. Abbye was fantastic - very knowledgeable about cars in the same class that we were looking for, responsive, and helpful. After seeing the car at the dealership, we finalized the price fairly quickly with Abbye, and she had the car ready for us when we came by to pick it up. The only delay was in the finance department, and to pass the time, Abbye gave us the get started guide for the car so we could adjust the car to our liking while we waited. After we bought the car, she followed up to see if we were enjoying the car. This is our first VW, and we had a number of questions after we brought it home. She answered all of them and encouraged us to call if we had any other questions. This was the easiest and most positive car buying experience we've ever had, and our daughter loves her Jetta. We would highly recommend Abbye and Momentum to anyone looking for a very positive, hassle-free car buying experience!

I had a bad experience at another VW dealership, so I went online to inquire about a GLI. Abbye was awesome, I told her about my experience, and she took care of me. Amazing service, and i highly recommend seeing Abbye for your VW needs. Thanks again Abbye and the Momentum VW TEAM!!!

I had a great experience. Everyone was friendly and accomodating. I leased a 2014 CC Sport and I couldn't be happier. It was the first time I ever considered a lease but due to some negative equity in my trade-in they found a way for me to drive away in my new car. Jerell was my salesman ask for him. Finance department was A+ as well.

Ashone Johnson provided extremely professional car buying experience, along with Finance Department and Dealership management. Go to Momentum Volkwagen in Houston if you want a new or pre-owned VW. First class customer service and very competitive pricing.

I recently ordered my 2013 Beetle Convertible from Momentum, and -- despite the fact it took 5 months to receive my car -- this was by far the best experience I've ever had at a car dealership. I worked with the salesperson, inventory manager and finance manger, and all were extremely helpful and communicative. I didn't have to "haggle" with them for hours, which is unlike most other dealerships, and they even beat two of their competitor's price quotes! Everything was explained thoroughly and the service--impeccable. I highly recommend.

My husband and I recently bought a new car from Momentum VW. We originally began shopping at another dealer, but weren't pleased with the service. A trip to Momentum was a pleasant surprise; Jason, the salesman who greeted us as we entered was friendly and happy to ride around town for a good 45 minutes while we test drove. During most of the ride we were asking very specific questions ('How often does the Clean Blue need to be added?" "Can you tell us about the 40,000 mile maintenance?") and not only was Jason a good sport, he was able to answer the questions with confidence. We liked the car, but the color we wanted wasn't available locally. Jason worked with a dealer near Dallas to have our car shipped to the Houston location. we got a good deal on the car, and there wasn't a big push to sell us additional items. The folks were honest and friendly. I highly recommend this dealership.

This was a smooth transaction done almost completely by telephone. The price was fair and when I went to pick up my vehicle they had me out in less than an hour! I am a very busy person so I appreciated the speed and efficiency.

Overall, a very good experience. They had a good inventory of vehicles, I had a nice test drive and selected what I wanted. No pressure or hassle. When they presented an offer to me it was actually very fair. I pushed for a better deal and they made it even better. The sales rep was good, the finance person was okay, and the sales manager was excellent, and even remembered my name when I returned a few weeks later to have my license plates fitted. My only complaint was that the process took a little too long, but then it was a weekend, and they had to grab the vehicle from their sister dealer across town. I suspect if I had been less picky on the color and chose a vehicle from their stock it would have been quicker. Bottom line is that buying a car can be a pain in the butt. The silly games, the tricks they try to use to rip you off. But I didn't feel like they were playing games at all. Which either means they were not, or their games were so cunning I couldn't detect them! Seriously though, I've bought a lot of new cars, and this experience was easy and hassle free. They gave me a very fair price for my trade (higher than KBB or Black Book said it was worth). They didn't even play that game where they criticize the trade and make excuses as to why they can't pay very much for it. They offered me a fair trade in price, and even bumped it up some more when I asked them to. As to the new car, it was perfectly detailed, looked amazing, still is amazing, and I got it for a very fair price too. When I went back some weeks later to have the license plates put on, everything was no hassle, polite and with attention to detail, even down to very carefully putting my window tag on so that it lined up perfectly with the state inspection sticker. It's a smooth and polished operation, and they actually seem to care about providing a good experience. Based on my experience, I would certainly shop there again or recommend the dealership to others. If only buying a car was always this straightforward.