TYPE:ServiceMODEL:TiguanYEAR:2025
It's too bad that it took VW so long to get a solution to you.
Average Score (744 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2025
Everyone is very nice and I didn’t feel rushed or pressured to purchase a vehicle. Vanessa and Ashone treated me like a person and I left very satisfied.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
I’ve been a VW customer for a couple of years now, and I keep coming back because of the outstanding customer service, the overall experience, and the quality of the cars.
TYPE:SalesMODEL:TiguanYEAR:2025
A great experience and Ashone was so helpful making the leasing experience easy for me.
TYPE:ServiceMODEL:PassatYEAR:2022
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
I dropped in last minute and my son was in the vehicle. It was close to closing and Manny came out and literally met my needs. I came back the next day and as we discuss and he completely took care of me.. His customer service was amazing. I appreciate him getting me home and picking me back up.
TYPE:SalesMODEL:AtlasYEAR:2025
Best new vehicle purchase ever! I initiated a phone call my sales counselor Christy Hooker whom I selected from the dealership's website early in the am. I had what I felt was a unique situation in that I wanted to trade-in two vehicles on a new Atlas. She listened carefully and advised properly. I was driving 1.5 hours to the dealership and wanted everything to be expedited and as smooth as possible. Christy promised she would not waste my time and she delivered a prompt, professional, excellent and FUN experience!
TYPE:ServiceMODEL:TaosYEAR:2022
I trust Momentum VW to service my vehicle with care. Working with service advisor Javier was a pleasant experience. I mentioned to him that I frequently get emails from Archer VW about service specials and I always delete them. I have no reason to get my Taos serviced anywhere else. Thank you.
TYPE:ServiceMODEL:TaosYEAR:2022
Did not help me resolved the issue.
TYPE:SalesMODEL:TaosYEAR:2025
Jesús was absolutely amazing. This is my first Volkswagen purchase. Love the new car.