TYPE:ServiceMODEL:AtlasYEAR:2024
Average Score (744 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2021
Everything is effortless, scheduling an appointment took me 1 minute. I drop off my car in less than 5 minutes. I love (absolutely love) that they provide transportation back home when my car is getting serviced (from and to Momentum). The service agent was very nice at all times. And kept me posted about what my car needed through messages so it was very easy and fast. Finally getting my car back and washed, cherry on top! Great Great Service!
TYPE:ServiceMODEL:PassatYEAR:2019
Service Advisor was very knowledgeable and helpful by keeping me informed about the status of my vehicle
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2025
Had a great experience working with Tony Roberts!
TYPE:ServiceMODEL:BeetleYEAR:2019
Not happy with the surcharge as we were NOT told ahead of time about it. Had we known, we would have paid cash. This dealership has been in business a long time and I have had my car serviced here several times. It is a very "slick" move on the part of dealership management to pass on their cost of doing business to the customer by adding another charge and not letting the client know ahead of time. We drive in from Sugar Land to get our car serviced, if our bill is not corrected, we will have to go somewhere else in the future.
TYPE:ServiceMODEL:TiguanYEAR:2023
Alexi was very helpful in getting my car service in one day. He was very professional, courteous and overall pleasant. It was great working with him.
TYPE:SalesMODEL:ID.4YEAR:2025
It was great! David Ryanhart and Trevor made things easier and simple.
TYPE:ServiceMODEL:TaosYEAR:2023
I decided that rating is based on the treatment I received from the technical support team at the dealership, especially from Javier, who also assisted me in my native language. It's a pleasure to have people like him who help us communicate in our own language. Overall, everyone was very friendly.
TYPE:ServiceMODEL:ID.4YEAR:2021
Very professional, on time service!