Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Amber S.07-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    Always a great experience with Momentum Volkswagen. The staff is so friendly and helpful. I’m so happy with my car and the service I receive every time I bring it in. I recommend this dealership to my friends and family if they are looking for a car or currently have a VW and are in the area. Thank you!

  • Hilda K.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    first class service on time no wait

  • Jeffrey R.07-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Javier is great!!! Thank you guys for such a fast experience!

  • Michael R.07-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    Noah was very responsive

  • Robert D.07-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Right when I stepped into the Service Department, it felt so luxury Shawn Sharp was extremely helpful!

  • Maureen K.07-31-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    I called VW regarding an issue with my tire and they were able to get it replaced the next day—thanks in large part to Javier Dominguez. From the moment I arrived, he greeted me with professionalism and warmth, taking the time to explain the repairs. He kept me updated throughout the process, and the team finished the work ahead of schedule. My car is now running beautifully.

  • Ali T.07-31-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Javier was communicative, responsive, helpful, and respectful.

  • Scott A.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The entire staff was excellent. My advisor, Javier kept me informed. The overall service experience from drop off to pick up was exceptional.

  • Chris Q.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    I recently brought my Volkswagen in for service, and I couldn’t be more impressed with the level of professionalism and care I received. Manny was incredibly knowledgeable, attentive, and made sure I was informed every step of the way. He took the time to explain what was needed and answered all my questions.

  • Stacie S.07-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Noah was very kind, knowledgeable and communicative!