Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Sailesh S.07-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    The best service!

  • Alec S.07-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    The friendliness of the staff was great no question! However, I did schedule my car for an oil change using an appointment and I did not get my car back for another 2 hours. While I understand the dealership gets busy, I would think that appointments, as opposed to walk ins, would get priority service but it seems like that was not the case.

  • Emily R.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great experience!

  • Adriana P.07-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Easy and speedy service. I love that I’m able to drop off my care in a safe place and get it fixed properly. I also love that they provide a shuttle so I can go back to work.

  • Zachary H.07-29-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Was in and out faster than expected and with everything completed as needed.

  • Alex R.07-28-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Angela J.07-26-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Nicholas C. was a great salesman he went above and behind making sure I was satisfied with my purchase. He was very knowledgeable and made me very comfortable with great customer service.

  • Shirley A.07-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Mark E.07-25-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Nick was a really great sales representative, really informed on the car and provided lots of help which really influenced me in deciding to get this car.

  • Paola G.07-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The attention was friendly and professional.