Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Regan R.07-25-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Overall, this was the most pleasant car shopping experience I've had. The dealership was very welcoming, and Christie was very kind and personable.

  • Colt B.07-25-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Bobby J.07-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The dissatisfaction is not as much with Momentum VW but with VW itself in not having found a solution for R/O #: 243126 which has been open since April 7, 2025, and before. Not having an engine cover available to satisfy this R/O has reduced the value of my vehicle and a solution needs to found.

  • Amanda C.07-24-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Mary C.07-23-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    From the moment I stepped into the dealership I was greeted with professionalism. Trevor Hanes and David Bocanegra made the buying process easy and were readily available at all times.

  • James C.07-23-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Mr. Ashone Johnson was excellent. He made sure to listen to our wants/needs in a vehicle and found exactly what we were looking for. His customer service was top notch and we would refer him and the location to others.

  • Sonia H.07-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Was not completely ready When came to pick it up

  • Iris U.07-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Great experience thus far. I've never purchased a vehicle via phone. However, everything was laid directly in my lap. Cannot say there's anything that needs to be addressed at this time.

  • Yahaira R.07-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I had a really great experience with Nicolas Cedillo. He took his time with helping me pick out a model that fit my needs and was able to get me a good deal.

  • Naseem M.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021