TYPE:ServiceMODEL:Golf GTIYEAR:2024
Average Score (744 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
They were quick and helpful
TYPE:ServiceMODEL:ID.4YEAR:2022
Online appointments, easy/fast drop-off, and loaner vehicle for service. Alexi was helpful and communicated regularly
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2022
I took the car because a daytime running light was not turning on and it was returned to me with no repair. I was told the issues i was having were due to my battery going out but when i read the paperwork it turns out the issue was due to a carbon canister. I purchased a battery for no reason.
TYPE:ServiceMODEL:TiguanYEAR:2023
Well mannered customer service, recommendations of which service and Parts are needed for my VW I always trust Momentum dealers
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:PassatYEAR:2020
From the moment I pull into Momentum VW to the moment I leave the visit it feels like a Mercedes Benz experience. I was out of town when my wife had issues again with our Passat breaking down (disappointing for sure) however I called the store in a panic and all they did was solve and resolve every one of my problems. They never once left me to figure out things by myself. I was updated constantly and treated like a VIP Thank you Shawn for leading and creating a luxury culture in your people. I will never go anywhere else and neither will my friends and family
TYPE:SalesMODEL:TaosYEAR:2025
Muy buena atención al cliente. El vendedor se intereso en darnos buen servicio. Gracias
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Dereck Anthony was professional front he beginning to the end. He wasn’t pushy. He kept in contact with me and followed up it ok the day if my visit. When I got there he was with another client. I was late due to other obligations. But when I drove up another person, Christie Hooker, greeted me. Dereck had her show me the vehicle he and I discussed while he finished with his current customer. He checked on me frequently. I’ve purchased about 7 cars in my life and this was the best experience. The dealership had an easy going atmosphere and no one was loud or pushy. The facility was clean. Although they stated it was a busy day, the atmosphere was so controlled one would have never known.