Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Matt E.09-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Emmanuel did a fantastic job taking care of me and my vehicle whilst it was in for service. Very happy with the experience all around!!

  • Esteban N.09-22-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Soo-lim K.09-22-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Pamela S.09-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    Friendly, fast service.

  • Chris F.09-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I chose this rating because every time I come for service or warranty work, Emmanuel provides exceptional service and a great representative of the dealership.

  • Cassandra R.09-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Proficient and Professional Service

  • Alan M.09-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Manny was excellent in his service as well as he provided it on a timely manner

  • Tiarra B.09-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Customer service was great. No long wait time and very tentative to my needs.

  • Gunther G.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    I was happy that they worked me in when my battery failed. Javier was good about communicating with me. I was also impressed that the car was ready in the approximate time frame Javier had estimated.

  • Jacqueline P.09-19-2025

    TYPE:ServiceMODEL:TaosYEAR:2023