The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2025
The guy who helped me here was awesome. He made sure everything was right on my car, but more importantly he went out of his way to find information that wasn't even his responsibility. I had a question about the paint on my car, and he found everything I needed so I knew how to proceed on getting it fixed. I really appreciated that.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:ArteonYEAR:2023
Polite
TYPE:ServiceMODEL:TiguanYEAR:2021
Wait time to get oil change was 2.5 hours
TYPE:ServiceMODEL:TiguanYEAR:2024
Appointment was on time in fact they took earlier. Car was done ahead of what they said and was nicely washed.
TYPE:SalesMODEL:TiguanYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2023
Noah the service writer was very helpful commenting well and very knowledgeable.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
TYPE:ServiceMODEL:PassatYEAR:2018
I would like to say I got exceptional service on my last visit and Javier was very understanding of my need for service with my battery. Great customer service experience. 0
TYPE:ServiceMODEL:AtlasYEAR:2019
Exceptional service received from your service department.