TYPE:ServiceMODEL:JettaYEAR:2019
Noah was very helpful and kind. He provided great customer service. I would return because of how well the customer service was!
Average Score (744 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2021
Javier and Melody are amazing and very professional, helpful and friendly. I always get a very warm welcome and they take care of everything with a smile and on time.
TYPE:SalesMODEL:TaosYEAR:2024
Ashone has been my dealer for several cars now and he knows exactly what I want in a car. He contacts me periodically to check on the vehicle. Ashone, along with Adrian, were both so patient and flexible in working with me to get the best possible deal for my new vehicle. I appreciate them so much and look forward to purchasing many cars with them.
TYPE:ServiceMODEL:JettaYEAR:2021
Noah’s customer care was greatly appreciated.
TYPE:ServiceMODEL:TiguanYEAR:2021
Vw should to go a Vw dealer not a random franchise oil change station. Chose Momentum because it’s close by my home. Next time will probably try another one. Oil change no issues. After I’ve got “your car is ready in 20 minutes” text message it took 2 hours and 2 rounds of “is my car ready” sessions for them to give my key back. Not sure what happened in between. And the car wash was pretty terrible. Exterior, water marks (was cleaner when I handed the car to them); interior minimum effort. I’d say it was still dirty inside and outside despite the claim that it was cleaned. And the most terrible part, the driver mat was not properly placed with the push buttons as if I took the car to middle school car wash fundraising event.
TYPE:ServiceMODEL:TiguanYEAR:2019
TYPE:ServiceMODEL:PassatYEAR:2019
After years of mediocre service this has been the best experience yet. I was met at my car, there was no wait, they provided a loner, and even went above and beyond when there was a miscommunication. I am quite pleased and this is the service that makes me bypass another dealership to come to there’s.
TYPE:ServiceMODEL:TaosYEAR:2022
Javier is a terrific advisor. Very caring and focused on providing great and individualized client service. We’ll keep coming back. Thanks
TYPE:ServiceMODEL:TaosYEAR:2022
The whole service team was great with communication and understanding what I needed.