Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Remedios P.02-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Eileen S.02-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    excellent service

  • Joshua A.02-01-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Alexi was great and met all my service needs in a timely manner.

  • Frank P.02-01-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    The service and people were great. Very friendly and efficient.

  • Natalia B.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I had a dead battery and momentum got my car in quickly and replaced it. The courtesy ride back and courtesy pickup the next day was very helpful and appreciated

  • Alberto G.02-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Service by alexi was great ! Right on time on what he said

  • Yolanda C.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Having to deal with car problems for the past couple of months I just needed someone to help and understand what I needed. That person was Alexi, he paid attention to what I was saying and he made the process so much easier. The service was done in a timely manner and I was so happy about it. Alexi was also a great help when the insurance got in touch with the dealership and he explained everything that happened. So I’m pleased with al the help I got from Alexi and the service department. Thank you

  • Jayakrishna D.02-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Good service

  • Stephanie P.02-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Attentive from the minute you walk in. Love how they give an update every 30 min thru text . And the best thing is getting your car back after service washed and vacuumed from the inside ! Good as new .Picked up and ready to go in instant . Don’t go to Archer(really bad customer service , Go to Momentum Volkswagen !

  • Vanessa C.02-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018