Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Aurea R.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great customer service!

  • Monica M.01-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Anthony D.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Kelly A.01-30-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Omayra P.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Michael A.01-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Javier's client service was very impressive - he communicates clearly and carries himself with a great deal of professionalism.

  • Sergio P.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent service, the whole staff is very friendly.

  • Vinit K.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Excellent service

  • Kristen P.01-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Marcelo T.01-30-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    My vehicle was repaired within a small window from when it was damaged and when I would need it again for a business road trip