Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Bobby J.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • John M.01-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great experience.

  • Penny P.01-04-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    I received excellent customer service from AJ Woods, sales consultant. He was very patient with me in helping me with my selection and questions.

  • Stacy P.01-04-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    In and out within 2 hours, what more can I say. Staff was professional and friendly, dealership was clean and well organized. They didnt have exactly what I wanted, but they tracked it down and delivered my car the next day. Great experience.

  • Laura C.01-03-2025

    TYPE:SalesMODEL:AtlasYEAR:2024

    Great Customer service. I have been buying cars from Jesus Teran for years and he is a great.

  • Silvia E.01-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Victoria C.01-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Apparently, there was a lock change to the service garage, but the employees present were not informed about where the key was or who might have it. As a result, there was a delay before service could begin.

  • Gracia A.01-01-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Great service, great advice and overall my car was fixed thank you!

  • Lewrhee D.12-31-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My service manager Toni (Russell) went above and beyond to ensure I was updated when my car took longer than planned. He was also able to secure me a loaner, since I was inconvenienced. I will continue to ask for Toni for my future service needs.

  • Caroline P.12-31-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Dimitri was so helpful!

    01-01-2025

    We are so happy to hear about your amazing experience with Dimitri! We hope you love your new VW