Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Laura C.11-22-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Ashone was great! He answered all my questions and concerns quickly and thoroughly. Helped me get the best deal possible and even continues to check in on how I’m liking my new car!

    11-23-2024

    We are very happy to hear about your experience with Ashone, he is great! We hope you love your new VW!

  • Anne A.11-22-2024

    TYPE:SalesMODEL:Golf RYEAR:2024

    Ashone is fabulous to work with!

    11-23-2024

    Ashone is fabulous and so are you! We hope you love your new Golf R!!

  • Gary K.11-22-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Brandon B.11-21-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    The transition from one car to the new purchase was very smooth. I had my kids who can get agitated when sitting a dealership for hours but the team had me in and out within 45 minutes. I’ve been a customer of Volkswagen for the last 4 years and the customer service has been great.

    11-22-2024

    Thank you, Brandon for you continued loyalty to the brand and Momentum. We hope you love your new VW!! :)

  • Eduardo P.11-21-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Santiago R.11-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Angel A.11-19-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Alan D.11-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    I really liked my experience with you. Service was what I needed, and customer service was great and efficient (kudos to Noah S.).

  • Omar C.11-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The only reason I am not giving 5 stars is that the car wash they gave my vehicle was worse than the self-wash car wash. I would have preferred not getting it washed; it was absolutely a horrible wash.

  • Curtis L.11-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018