Average Score (744 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

744 Ratings

4.8 Average

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  • Eduardo C.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellent costumer service. The work was completed in a perfect way.

  • Carolina B.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Noah did an amazing job, I thought the text functionality was awesome to receive live updates and he did a great job keeping me updated and answering my many questions.

  • Tristan A.08-29-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Noah was attentive and actively gave updates while he was working on my car. He even went beyond what I expected and reached out the next day to make sure things were running smoothly after I got it back.

  • Tarek R.08-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very professional and friendly

  • Patsy R.08-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    5 star on your services

  • Erasmo D.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Austin K.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Ryan R.08-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    They did an amazing job! I will be back

  • James S.08-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I loved it all

  • Robert P.08-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    My Atlas needed emergency service. I was traveling from out of town to attend a Texans game and it seemed my travel plans would be ruined, however, Alexi set us up with the service we required. Although VW was not able to provide a loaner vehicle, Alexi arranged for Lyft service to a Enterprise rental vehicles. We were still able to attend the game and make the most of our travel to Houston.